Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Non-returnable items:
Gift cards
Coupon codes
To complete your return, we require a receipt or proof of purchase.
Returns will NOT be accepted under the following conditions
Refunds (if applicable)
Once we have received and inspected your items you will get your refund within 1-2 business days. We will send a confirmation email when the refund is complete. We will refund any unused portion of the store credit coupon code.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@dollger.com
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, promotional items with retail value cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at service@dollger.com .We'll send you a new one as soon as we receive your return.
You will be responsible for your own shipping costs if there is no quality issue.
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