Privacy Policy

At Dollger, we value and respect the privacy of our customers. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with our services.
By using our website, you agree to the terms of this Privacy Policy.

This Privacy Policy applies to all users of our website, including those residing in the United States, the European Union, and other regions where we operate.


1. Information We Collect

We collect two types of information from you:

1.1 Personal Information

This includes information you provide to us voluntarily, such as:

  • Full name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information

  • Order details and communication records

We collect this information based on your consent, the necessity to perform a contract, our legitimate interests, or to comply with legal obligations.

1.2 Non-Personal Information

We automatically collect data when you interact with our website, including:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited and time spent

  • Referring URL and search terms

This data helps us understand how users interact with our website and improve its performance and usability.


2. How We Use Your Information

We may use your information for the following purposes:

  • To process and fulfill your orders, including billing and shipping

  • To provide customer support and respond to inquiries

  • To send you transactional or promotional emails (only if you opt in)

  • To improve our website’s functionality, design, and user experience

  • To detect and prevent fraud or other unauthorized activities

  • To comply with applicable laws and regulations


3. How We Protect Your Information

We take data protection seriously and implement industry-standard safeguards, including:

  • SSL encryption

  • Secure payment gateways

  • Access control and authentication measures

  • Routine security audits

However, please note that no method of online transmission is 100% secure, and we cannot guarantee absolute protection.


4. Sharing Your Information

We do not sell or rent your personal information to third parties.
We may share your data with trusted third parties, such as:

  • Payment processors

  • Shipping partners

  • Email marketing platforms (if you opt in)

  • Analytics providers (e.g., Google Analytics)

These third parties are contractually obligated to keep your data confidential and use it only for specified purposes.

We may also disclose your information:

  • To comply with legal obligations

  • When required by law enforcement

  • To protect the rights, safety, or property of Dollger or others


5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. These small text files help us:

  • Keep you logged in

  • Analyze site performance

  • Personalize content and ads

We may also use third-party tools like Google Analytics or Meta Pixel. You can manage or disable cookies via your browser settings. Disabling cookies may affect your ability to use some features of the site.


6. Your Rights

Depending on your jurisdiction (e.g., under GDPR or CCPA), you may have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate or outdated information

  • Request deletion of your personal data (with certain exceptions)

  • Object to or restrict the processing of your personal data

  • Request a copy of your data in a machine-readable format (data portability)

  • Withdraw your consent at any time (if processing is based on consent)

  • Opt out of marketing communications via the unsubscribe link or by contacting us

  • Lodge a complaint with a supervisory authority (EU users)

To exercise your rights, please email us at support@dollger.com.


7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites.
We encourage you to review the privacy policies of any third-party websites you visit.


8. Children’s Privacy

Our services are not intended for children under the age of 13.
We do not knowingly collect personal information from minors. If we discover we have unintentionally gathered data from a child, we will delete it immediately. Please contact us if you believe we may have collected such information.


9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in laws, practices, or services.
Any updates will be posted on this page with a new effective date.
We encourage you to review this policy regularly.


10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: support@dollger.com