Terms & Conditions

Welcome to Dollger! These Terms & Conditions (“Terms”) govern your use of our website and services. By accessing or using our website (https://www.dollger.com), you agree to be legally bound by these Terms. Please read them carefully before proceeding.

1. General Terms

These Terms apply to all visitors, users, and customers of our website, including those who browse, create accounts, or make purchases. By using this website, you represent that you are at least 18 years old or using the site under the supervision of a parent or legal guardian.

2. Products and Services

Dollger provides a selection of eyewear and fashion accessories, including sunglasses and optical products.
We make every effort to provide accurate descriptions, images, prices, and availability. However, we do not guarantee that all content on the website is current, complete, or error-free. We reserve the right to modify or discontinue products or services without notice.

3. Orders and Payments

When placing an order, you make an offer to purchase products under these Terms. Orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order at our sole discretion, including in cases of suspected fraud or pricing errors.

Payments:
We accept major credit cards, debit cards, and other payment methods as listed at checkout. By placing an order, you agree to provide accurate, complete, and current billing and shipping information. Your order will not be processed until full payment is received.

4. Shipping and Delivery

We aim to ship all orders promptly. Estimated delivery times are provided at checkout and are not guaranteed.
We are not responsible for delays due to customs, weather, or carrier disruptions.

Customer Responsibilities:

  • Ensure the delivery address provided is accurate and complete.

  • Risk of loss passes to the customer once the order is handed over to the shipping carrier.

5. Returns & Refunds

We want you to love your purchase. You may return or exchange eligible items within 30 days of receiving your order, subject to the following conditions:

Eligibility:

  • Items must be unused, unworn, and returned in original packaging.

  • Proof of purchase is required.

Refunds:
Once your return is received and inspected, we will issue a refund to your original payment method.
For full return procedures and exclusions, please refer to our [Return Policy].

6. User Accounts and Security

You may be required to register an account to access certain features or make a purchase. You are responsible for maintaining the confidentiality of your account credentials.
Please notify us immediately of any unauthorized use of your account. We are not liable for losses resulting from unauthorized access.

7. Intellectual Property

All content on this website (including text, images, logos, videos, graphics, and product designs) is the property of Dollger or its licensors and is protected by global intellectual property laws.
You may not copy, reproduce, modify, or distribute any content without prior written permission.

8. Prohibited Conduct

You agree not to:

  • Use the website for unlawful, harmful, or fraudulent activities

  • Disrupt website security or technical operations

  • Scrape, data-mine, or use bots to access content

  • Impersonate others or submit false information

Violations may result in account termination or legal action.

9. Limitation of Liability

To the extent permitted by applicable law, Dollger shall not be liable for:

  • Any indirect, incidental, or consequential damages

  • Delays or failures due to external factors (shipping, customs, etc.)

  • Inaccuracies in product listings

  • Damages exceeding the value of the product purchased

10. Privacy and Data Protection

Your use of our services is governed by our [Privacy Policy], which complies with international data protection laws, including the General Data Protection Regulation (EU GDPR) and California Consumer Privacy Act (CCPA).
By using our services, you consent to our data practices, including the collection and use of personal information.

EU/EEA Users:
If you are a resident of the EU/EEA, you have the right to access, correct, delete, or restrict your personal data. Please refer to our Privacy Policy for more information or contact privacy@dollger.com.

11. EU Consumer Rights (If Applicable)

If you are a resident of the European Union, you are entitled to specific protections under the EU Consumer Rights Directive, including:

  • A 14-day right of withdrawal without reason for online purchases

  • Clear pre-contractual information

  • Timely refunds after return

These rights are in addition to any return policies stated on this website.

12. Governing Law and Jurisdiction

For EU Residents:
These Terms shall be governed by the laws of Germany, and disputes may be resolved in your local courts as per Article 18 of Regulation (EU) No 1215/2012.

For U.S. and Other Regions:
These Terms shall be governed by the laws of the State of California, USA, without regard to conflict of law rules.
All disputes shall be submitted to the exclusive jurisdiction of the courts in Los Angeles County, California, unless otherwise required by local consumer law.

13. Changes to These Terms

We reserve the right to update these Terms at any time. Updates will be posted with a new “Effective Date” at the top. Continued use of the site after changes implies acceptance of the revised Terms.

14. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Email: support@dollger.com

Company Name: HUOBANG TECHNOLOGY COMPANY

Company Address:7D, Donghao Art Centre, No.333 Minzhi Avenue, Shenzhen, China